If you read my post of two days ago, you will doubtless be keenly awaiting the promised follow-up.
My original message to Tesco included “There are 30 days in November 2018, as in every other November. What planet do you live on, where there are 31?”
After 41 hours rather than the promised 24, I duly received a response. It is priceless:
I imagine it’s a planet where proofreading doesn’t exist. This is Tseco we are talking about.
Would you mind sending a photo or scan of one of these vouchers so that I can pass it on to our support teams? I don’t think anyone has noticed this yet.
Clubcard Customer Service
Tesco Customer Engagement Centre
I have now sent a scan of the voucher and congratulated the person on their sense of humour.